Privacy Policy for SaborLume

Introduction

At SaborLume, an online culinary education platform, we are committed to protecting the privacy and security of the personal data of our users. This Privacy Policy outlines how SaborLume collects, uses, discloses, and protects your information when you interact with our site and services, including interactive cooking classes, recipe development workshops, personalized culinary coaching, Spanish cuisine history seminars, and ingredient sourcing guidance. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Data You Provide: This includes information you provide when you register for an account, enroll in a class, participate in a workshop, or request coaching. This data may include your name, email address, postal address, phone number, payment information (processed securely by third-party payment processors), and any dietary preferences or specific culinary interests you share with us.
• Usage Data: We automatically collect information on how our services are accessed and used. This may include your IP address, browser type, operating system, pages viewed, time spent on pages, unique device identifiers, and other diagnostic data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Use Your Information

SaborLume uses the collected data for various purposes:

• To provide and maintain our service, including processing registrations for classes and workshops.
• To manage your account and provide customer support.
• To notify you about changes to our service.
• To allow you to participate in interactive features of our service when you choose to do so.
• To provide personalized culinary coaching and tailored content for recipe development.
• To monitor the usage of our service and gather analysis or valuable information so that we can improve our offerings.
• To detect, prevent, and address technical issues.
• To fulfill our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.

Legal Basis for Processing Personal Data Under GDPR

We process personal data based on the following legal grounds:

• Consent: Where you have given explicit consent for specific processing purposes (e.g., for direct marketing communications). You have the right to withdraw your consent at any time.
• Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract (e.g., providing access to a paid course).
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which SaborLume is subject (e.g., tax and accounting requirements).
• Legitimate Interests: Where processing is necessary for the purposes of the legitimate interests pursued by SaborLume or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., improving our services, preventing fraud, network and information security).

Disclosure of Your Information

SaborLume may share your personal information in the following situations:

• Service Providers: We may share your data with third-party service providers to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: If SaborLume is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
• Compliance with Law: SaborLume may disclose your personal data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of SaborLume, prevent or investigate possible wrongdoing in connection with the service, protect the personal safety of users of the service or the public, or protect against legal liability.

Security of Data

The security of your data is paramount to us. We implement appropriate technical and organizational measures designed to secure your personal data from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Retention of Data

SaborLume will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. SaborLume aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. Your rights include:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• The right to withdraw consent: You also have the right to withdraw your consent at any time where SaborLume relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the contact details provided below.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By post: 2847 Calle de Alcalá, Floor 3, Madrid, Community of Madrid, 28014, Spain